Frequently Asked Questions
What's the best way to order?
What is your order minimum?
$300 and most of our styles come in pre-packs of 6
When will I receive my order?
Orders that are submitted by 1:00 PM will ship same-day and it’s just a matter of how far you are located from New Jersey
How are the SKUs packed?
It varies for styles but a majority of our styles come in a pack of 6 with 6 assorted colors.
Can I choose what colors I receive?
For some of our newer styles, we do present the option to pick by color but keep in mind you will have to purchase in multiples of 3 for a specific color (example 3,6,9,12).
How do you calculate shipping?
We charge you for shipping what UPS/FedEx/USPS charges us based on the weight and dimensions of the shipment.
What payment methods do you accept?
We accept all major credit cards, PayPal, and we only ship COD to existing customers.
Do you offer terms?
Yes, but not directly. We have a few partners like Behalf, Klarna, and ETC who offer our customers terms after a very quick approval process. We'd be happy to set you up if you email us at firstname.lastname@example.org
What is your return policy?
We don't accept any returns if they aren't reported/authorized within 48 hours of receiving your shipment. Please open only 1 piece in each pack at first because we only accept merchandise in it's original packaging.
A 20% restocking fee will be applied to returns plus any applicable shipping charges.
I missed my shipment, what now?
FedEx and UPS will usually try to delivery your shipment up to 3 times. In the case, your shipment is returned to our warehouse after unsuccessful delivery attemtps, you will be responsible for the additional shipping charges.
Which shipping carrier do you use?
For smaller shipments we default to using FedEx or UPS. For larger shipments you can provide us with a carrier or we can obtain quotes for you to find the cheapest or fastest method available.